Privacy Policy

Juggernoax LLP operates the website juggernoax.com. This Privacy Policy describes how we collect, use, and protect your personal data when you interact with our platform. We are committed to ensuring your privacy is protected and that your data is handled in a secure and transparent manner.

1. Information We Collect

We collect two types of information to provide a better experience:

• Device Information: When you visit the Site, we automatically collect details about your device, including web browser type, IP address, time zone, and certain cookies. We also track which pages or products you view and how you interact with the Site.

• Personal Information: If you register, sign up for a newsletter, or contact us, we may collect:

  • Identity Data (Name, Surname)

  • Contact Data (Email address, Phone number, Location)

  • Business Data (Organization name, industry)

  • Note on Payment Data: While we may facilitate transactions, we do not store sensitive credit card or banking details on our servers. All payments are processed through secure, third-party PCI-compliant payment gateways.

2. Why We Process Your Data

Our primary goal is to provide high-quality design and engineering services. We process data for the following reasons:

• Website Maintenance: Automatically collected data helps us monitor for abuse and analyze usage statistics to improve site performance.

• Contractual Fulfillment: To provide services, respond to inquiries, or deliver project updates.

• Marketing: If you opt-in, we use your contact data to send newsletters or relevant service updates. You can opt out at any time.

3. Your Rights

Depending on your location (such as the EU under GDPR or India under DPDPA), you have the following rights regarding your data:

• Access & Portability: You can request a copy of the data we hold about you.

• Rectification: You can ask us to correct inaccurate or incomplete information.

• Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to legal retention requirements.

• Withdrawal of Consent: Where we rely on your consent to process data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at contact@juggernoax.com.

4. Data Security & Storage

We implement industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure.

• Data Transfers: As a global service provider, your information may be transferred to and processed in countries outside your own (including India, the US, or the EU). We ensure these transfers comply with applicable data protection laws.

• Third-Party Links: Our site may link to external websites. We are not responsible for the privacy practices of those third parties and encourage you to read their policies.

5. Legal Disclosure

We will disclose personal information only if required by law (e.g., a subpoena or government request) or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

6. Contact Information & Grievance

If you have questions about this policy or wish to file a grievance regarding your data, please contact our Data Protection Officer/Grievance Officer:

Email: contact@juggernoax.com

Attn: Privacy Department, Juggernoax LLP